Department: Hospitality Department
Hours of Work: 35 hours per week (includes matchdays, evenings and weekends)
Contract Type: Fixed Term Contract (Specific Purpose - Maternity Cover, envisaged to be until October/November 2025)
Salary: £32,000 per annum + OTE
Location: Bodymoor Heath Training Ground
Closing Date: Sunday 19 January 2025
1. The Department
The Hospitality Department are responsible for the sales and delivery for all matchday hospitality and premium matchday experiences along with adhoc Club events such as End of Season Awards Dinner and Play on the Pitch experiences. This is an exciting time to join the Hospitality Department as we have expanded and developed our offering with over 15 areas offering world-class, premium experiences. The New Business team are responsible for identifying new potential customers, building relationships and driving forward new potential business.
2. The Role
We have an exciting opportunity for a New Business Sales Executive to join our team based at Bodymoor Heath Training Ground to provide maternity cover. You will be responsible for identifying and generating new business across our seasonal and matchday offerings and ultimately driving revenue. You will use various approaches to identify potential new business, including networking, phone conversations and analysing lapse data to convert into business leads.
You will also work on matchdays, hosting prospective customers and showcasing our offerings whilst supporting the wider Hospitality Department as and when required.
For further information about the Role, please see the Role Profile.
3. The Person
We are looking for someone who is personable who can act as an ambassador for the Club, building strong relationships with customers from initial contact and providing best-in-class customer service. You will have demonstrable sales experience in a target-driven environment with a proven track record and desire to exceed targets. You will be a proactive and motivated individual with the eye for identifying new opportunities.
You will need to be able to work in a dynamic environment, working under pressure and meeting deadlines with the ability to multitask and prioritise appropriately. Ideally, you will also be process driven with good attention to detail with strong analytical/research skills.
4. Why join us?
There has never been a better time to join us, we are celebrating our 150th anniversary, showcasing Aston Villa Football Club in all its glory to a global audience, and are determined to continue our growing success, both on and off the pitch. We currently offer a range of fantastic benefits* including:
Offers on tickets for Men and Women’s matches (subject to match and ticketing arrangements)
Pension scheme
Employee Assistance Programme
Free staff breakfast and lunches
Club Shop discount
Adidas discount
Travel discount
Death in service benefit
Free Will writing
Free eye tests
Mobile network discounts
Gym discount
*Please note these are subject to change at any time
As part of your application, you will be asked to:
1. Upload your CV
2. Answer the following question:
a) Please outline why you want to apply for this role and what key skills, qualities and experience you have which make you the ideal candidate for this role (400 words maximum)
Right to Close Vacancy Posting Early
The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.
Equality Statement
Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all.
We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.
Safeguarding Statement
Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please see Aston Villa Football Club | The official club website | AVFC - Safeguarding