Department: Security and Matchday Safety Department

Hours of Work: Full-Time, 35 hours per week (Includes Matchdays, Evenings and Weekends)

Contract Type: Permanent

Salary: £32,250 - £37,250 per annum depending on experience

Location: Villa Park / Bodymoor Heath Training Ground

Closing Date: Sunday 24 November 2024

1. The Department

Aston Villa Football Club has established itself as a Premier League, Champions League and Women’s Super League Club with Villa Park hosting world class talent. The Security and Matchday Safety Department are responsible for ensuring Villa Park is safe and secure.

We work to maintain the highest standards of crowd management, safety protocols, and legal compliance to create and deliver safe and enjoyable world-class events and experiences for guests.

2. The Role

We have an exciting opportunity for a Security and Matchday Staffing Co-ordinator to join our team based at Villa Park and Bodymoor Heath Training Ground. This is a pivotal role to ensure adequate staffing levels are maintained to meet the security needs of the day-to-day operation, matchdays and events to enable a smooth security operation at the stadium.

You will be responsible for developing and implementing recruitment strategies to attract qualified candidates for security and stewarding positions. This will include coordinating the recruitment process, and the onboarding of any new starters and working in partnership with external recruitment agencies ensure. You will also be the first point of contact for matchday stewards and security staff related matters (working closely in collaboration with HR as and when appropriate), arranging security shift cover and maintaining rotas to ensure monthly wages are accurate.

You will also play an active role in developing and implementing training programmes to ensure our matchday teams are equipped with the necessary skills and knowledge to perform their duties effectively. You will also review, develop and implement security policies, procedures, and protocols to safeguard the Club premises and assets; this will include, conducting regular drills and exercises to evaluate security protocols and procedures and identify areas for improvement.

For further information about the Role, please see the Role Profile.

3. The Person

We are looking for a proactive, self-starter who acts with a high level of integrity.

This is a varied role that requires you to have strong organisational and planning skills with the ability to adapt to changing conditions quickly in a fast-paced operational environment.   You will need to have strong communication and interpersonal skills with the ability to build relationships with different audiences and manage difficult situations in a sensitive way whilst maintaining confidentiality.

You must have knowledge of security principles, practices, and technologies, including access control systems, surveillance cameras, and alarm systems, with the ability to develop and deliver security training as and when required.

You must be available to work flexibly as the Club requires, this will include matchday working, evenings and weekends, and other events at the Club.

As part of your application, please ensure you upload your CV.

Right to Close Vacancy Posting Early

The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.

Equality Statement

Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all.

We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.

Safeguarding Statement 

Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please see Aston Villa Football Club | The official club website | AVFC - Safeguarding