Security and Matchday Safety Administrator

Location Birmingham
Discipline: Administrative/Clerical
Job type: Full Time, Permanent
Salary: £22,000 - £24,000 dependent upon experience
Contact email:
Job ref: 008363
Published: 19 days ago
Expiry date: 17 Jul 2024 23:59

Department: Operations Division - Security and Matchday Safety  

Hours of Work: 35 hours per week (includes matchdays, evenings and weekends)

Contract Type: Permanent

Salary: £22,000 - £24,000 dependent upon experience

Location: Villa Park and Bodymoor Heath Training Ground

Closing Date: Wednesday 17 July 2024

1. The Department

The Matchday Stewarding and Security Team have a vital role on a matchday ensuring the safety of all persons attending the venue in addition; enabling the operation to run smoothly providing customer satisfaction for those attending Villa Park. The team work hard and are dedicated to ensuring the operation runs effectively on matchdays, creating a safe and enjoyable atmosphere for all attendees.

2. The Role

We have an exciting opportunity for a Security and Matchday Safety Administration to join our team. This is a vital role to ensure an overall smooth matchday operation by providing efficient, timely and accurate administration support to the Security and Matchday Safety Team.

Working closely with the Staffing Officer in several ways, you will support with administrative tasks, coordinating and delivering training sessions for staff and stakeholders and generating accreditation requirements for specific events dependent on the needs of various departments.

You will play a pivotal role within our Club’s operation by liaising with departments to understand accreditation requirements, parking requirements and managing department complaints received by spectators and facilitating effective resolutions in a timely manner. 

You will also assist in day-to-day duties of organising and managing uniform requirements to ensure that staff attitude meets event standards and regulations as well as assisting in collating and inputting accurate staff payments in preparation for payroll processing.

For further information about the Role, please see the Role Profile.

3. The Person

The ideal candidate must have proven administration experience in an office environment as well as be a proficient user of Microsoft Office, particularly Outlook, Word, Excel and PowerPoint.

This is a diverse role which requires strong organisational skills with exceptional attention to detail. You will need to have clear, concise and accurate verbal and written communication skills and be able to thrive under pressure in a fast-paced environment.

You must also be available to work flexibly as this role will require you to work matchdays, evenings and weekends.

As part of your application, please ensure you upload your CV and Cover Letter.


Right to Close Vacancy Posting Early

The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.  

Equality Statement

Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all. We are proud to be a Disability Confident employer and fully support The FAs Football Leadership Diversity Code. 

We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.

Safeguarding Statement

Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please see Aston Villa Football Club | The official club website | AVFC - Safeguarding