Job Title: Security and Matchday Safety Administrator

Department: Security and Matchday Safety Department

Hours of Work: 35 hours per week (with flexibility to work during evenings and weekends, including matchdays)

Contract Type: Permanent

Salary: Attractive Remuneration Package depending on experience

Location: Villa Park and Bodymoor Heath Training Ground

Closing Date: Sunday 9 February 2025

1. The Department

Aston Villa Football Club has established itself as a Premier League, Champions League and Women’s Super League Club with Villa Park hosting world class talent. The Security and Matchday Safety Department are responsible for ensuring Villa Park is safe and secure.

We work to maintain the highest standards of crowd management, safety protocols, and legal compliance to create and deliver safe and enjoyable world-class events and experiences for guests.

2. The Role

We have an exciting opportunity for a Security and Matchday Safety Administrator to join our team. This pivotal role is essential for ensuring the smooth operation of matchday and non-matchday activities by providing efficient, accurate, and timely administrative support to the Security and Matchday Safety team.

As the Security and Matchday Safety Administrator, you will liaise with various departments across the Club and assist the Matchday Staffing Co-ordinators with tasks.  You will oversee access pass administration, accreditation workflows, and the preparation of matchday materials, such as sign-in sheets and manager sheets.

The role also involves managing staff uniforms and equipment, conducting regular audits, and liaising with suppliers to ensure all items are accounted for. Additional responsibilities include maintaining payroll data confidentiality, assisting with staff rotas, and tracking matchday costs through detailed record-keeping.

This dynamic and varied role requires excellent organisational skills, attention to detail, and the ability to work collaboratively with internal teams to support the delivery of safe and efficient matchday operations.

For further information about the Role, please see the Role Profile.

3. The Person

You must have proven administration experience in an office environment as well as be a proficient user of Microsoft Office, particularly Outlook, Word, Excel and PowerPoint. You will also need to be able to deliver exceptional customer service.

This is a varied role which will require you to be organised with exceptional attention to detail. You will need to have clear, concise and accurate verbal and written communication skills and be able to thrive under pressure in a fast-paced environment. Prior experience of working within a Security and/or Health and Safety role within the events or sports sector would be ideal.

You must also be available to work flexibly as this role will require you to work matchdays, evenings and weekends.

4. Why join us?

There has never been a better time to join us, we are celebrating our 150th anniversary, showcasing Aston Villa Football Club in all its glory to a global audience, and are determined to continue our growing success, both on and off the pitch. We currently offer a range of fantastic benefits* including:

• Offers on tickets for Men and Women’s matches (subject to match and ticketing arrangements)
• Pension scheme
• Employee Assistance Programme
• Free car parking
• Free staff breakfast and lunches
• Club Shop discount
• adidas discount
• Travel discount
• Death in service benefit
• Free Will writing
• Free mortgage and insurance broker consultations
• Free eye tests
• Mobile network discounts
• Gym discount

*Please note these are subject to change at any time

As part of your application, you will be asked to:

1. Upload your CV

2. Answer the following question:

a) Please outline your key skills, qualities and experience which make you the ideal candidate for this role (400 words maximum)

Right to Close Vacancy Posting Early

The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received. Equality Statement

Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all.

We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.

Safeguarding Statement

Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please see Aston Villa Football Club | The official club website | AVFC - Safeguarding