Department: Hospitality
Hours of Work: 35 hours per week (includes matchdays, evenings and weekends)
Contract Type: Permanent
Salary: £26,000 per annum + OTE
Location: Villa Park
Closing Date: 31 March 2024
1. The Department
The Hospitality team are responsible for the sales and delivery for all Matchday hospitality and premium matchday experiences along with adhoc Club events such as End of Season Awards Dinner and Play on the Pitch experiences.
2. The Role
We have an exciting opportunity for a Hospitality Account Executive to join our team based at Villa Park. You will be responsible for managing a base of hospitality accounts, selling hospitality packages to those clients whilst also looking for upsell and new business opportunities. Offering a professional service throughout, focused on achieving sales targets, repeat business and ensuring customer satisfaction.
You will play an integral role in developing client relationships, providing a top-class professional service and supporting the wider hospitality team. This is a busy role that requires organisation and the ability to be reactive when required.
For further information about the Role, please see the Role Profile.
3. The Person
The ideal candidate will have experience of working in a fast-paced sales environment with a proven track record of achieving and exceeding sales targets. You will have the ability to
confidently sell premium experiences to existing client base, packages include seasonal packages, match by match packages and hospitality events.
Ideally you will have experience in managing business clients, preferably from an account management background.
You will be a strong confident negotiator and have the ability to delivery of excellent customer service. You will have strong written and verbal communication skills which are clear, concise, and accurate to internal/external stake holders, general public.
As part of your application, please ensure you upload your CV and Cover Letter.
Right to Close Vacancy Posting Early
The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.
Equality Statement
Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all. We are proud to be a Disability Confident employer and fully support The FAs Football Leadership Diversity Code.
We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.
Safeguarding Statement
Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please see Aston Villa Football Club | The official club website | AVFC - Safeguarding