Department: Hospitality Department

Hours of Work: 35 hours per week (includes matchdays, evenings and weekends)

Contract Type: Permanent

Salary: £28,000 per annum

Location: Bodymoor Heath Training Ground / Villa Park

Closing Date: Sunday 12 January 2025

1. The Department

The Hospitality team are responsible for the sales and delivery for all matchday hospitality and premium matchday experiences along with adhoc Club events such as End of Season Awards Dinners and Play on the Pitch Experiences.  This is an exciting time to join the team as we have expanded our range with over 15 areas and around 5,000 hospitality covers offering world-class, premium experiences. Our General Admission+ tickets are a selection of our experiences, offering unbeatable value and more choices than ever before, giving supporters access to a host of exclusive benefits and upgrades that will make their matchday experience truly unforgettable. We are continuing to grow, aspiring to offer the best tiers and experiences in the Premier League.

2. The Role

We have an exciting opportunity for a General Admission+ Sales Executive to join our team based at Bodymoor Heath Training Ground. You will be the key contact for General Admission+ (GA+) products whilst managing the new seasonal and match by match GA+ experience accounts. You will be an ambassador for the club and conduct site show arounds, matchday meetings and interact with clients on Matchday and other club events. You will also support with sales related administration and matchday preparation where required.

You will also work on matchdays, hosting prospective customers and showcasing our offerings whilst supporting the wider Hospitality Department as and when required.

For further information about the Role, please see the Role Profile.

3. The Person

You will need to have sales experience in a target-driven environment with a proven track record and desire to exceed targets. You will also need to be an organised and pro–active individual with experience of delivering exceptional levels of front–facing customer service and communication, negotiating effectively and building a rapport with clients

You will be a dynamic, results-driven individual who can demonstrate a proven track record of exceeding sales goals. You will need to be available to work flexibly including both Men’s and Women’s First team matches, evenings and weekends. You will also need to have access to a vehicle and / or the ability to travel between our Club sites; Villa Park, London Office and Bodymoor Heath Training Ground.

As part of your application, you will be asked to:

1. Upload your CV

2. Answer the following questions:

 Please outline your proven sales experience in a target driven environment, your key skills, qualities and experience that make you the ideal candidate for this role*

Right to Close Vacancy Posting Early

The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.

Equality Statement

Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all.

We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.

Safeguarding Statement 

Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please see Aston Villa Football Club | The official club website | AVFC - Safeguarding